Refund policy

ALL SALES ARE FINAL:

Due to the nature of our products, all purchases are final. We do Not accept returns, exchanges, or refunds on hair care products or merchandise.

Please review your order carefully, including product selections, sizes, and quantities, before completing your purchase. 

If your order arrives damaged, defective, or incorrect, please contact us within 24hours of delivery so we can review the issue and assist you.

By completing your purchase, you acknowledge and agree to our final sale policy.

 

SHIPPING & Shipping ADDRESS POLICY:

We currently only ship within the United States only. Enjoy free standard shipping on all orders of $75 or more. Orders are typically processed within 3-7 business days to process all orders. Once your order has been transferred to the shipping carrier, delivery times are outside of our control. Please note that delays due to weather, carrier disruptions, holidays, or other unforeseen circumstances may occur. We are not responsible for lost/ stolen/ damage packages.

Please carefully review and confirm your shipping address before completing your purchase. Orders will only be shipped to the shipping address provided at checkout. Customers are responsible for ensuring all shipping information is complete and accurate. We are not responsible for orders that are delayed, lost, returned, or delivered incorrectly due to an incorrect or incomplete address provided at checkout.